how to listen – fundamentals – workplace edition
Learn in a cohort. Join a community. Invest in your career.
A summary and invitation to explore if this program is right for you.
Why |
The purpose of the course is to improve your workplace listening. When you improve your workplace listening, you will notice the following.
After this course, you will be able to;
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| Practice and Advice | Listening skills can’t be just learned from passively watching videos, they have to be practiced. You will have many opportunities to apply what you have learned in a safe setting. |
Tactics, Cheatsheets, and Frameworks |
Don’t expect just theory and principles. Oscar shares research insights from his tracking of over 34,000 workplace listeners. Oscar believes the evidence is critical, he prides himself on being a pragmatic and commercial listener. Theories are interesting, practical incremental improvements and results are his focus. Expect to walk away from each workshop with tools and resources that you can immediately apply to your day-to-day at work. |
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How
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Join a limited cohort of up to 12 participants, who meet regularly for 50 minutes over Zoom (with “homework” in between), for Eight weeks. In this program, you will:
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| What does it cost | $AUD500 |
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When
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Each cohort is designed to be limited to 12 participants to maximize the opportunity to practice in real-time in a safe environment with another workplace professional. All dates and times are Sydney time – Australian Eastern Standard Time UTC/GMT +10 hours Week 00 Wednesday Feb 19 12:00pm Workplace listening assessment Week 01 Wednesday Feb 26 12:00pm Onboarding and welcome Week 02 Wednesday Mar 05 12:00pm Overview of Level I listening and live practice with another participant Week 03 Wednesday Mar 12 12:00pm Practice in your workplace Week 04 Wednesday Mar 19 12:00pm Level I listening and live practice with another participant Week 05 Wednesday Mar 26 12:00pm Practice in your workplace Week 06 Wednesday Apr 02 12:00pm Level II listening and live practice with another participant Week 07 Wednesday Apr 09 12:00pm Notice your progress by completing the 15-minute listening self-assessment Week 08 Wednesday Apr 16 12:00pm Acknowledge your listening progress and your practice partner’s progress Week 09 Wednesday Apr 30 12:00pm Enrol as a member of the Alumni Community |
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This program combines multiple learning methods, including;
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| What’s next |
If you would like to join this season’s cohort – add your name to the wait list and we will contact you about your first listening assessment |
What past participants say
| Trudi – Sydney | A rich, and lived experience, of listening, observing, and learning, in real-time. |
| Rachel – Shanghai | The course provides a way to develop abstract skills like listening in a concrete way. |
| Gert – Antwerpen | I’ve become much more aware of the impact that the quality of my listening has on my team |
| Julian – New Jersey | I learned techniques to enhance my listening that are accessible and which I implemented immediately. |
| Jessica – Melbourne | The workshop helped me recognize and acknowledge how I listen and how this impacts others at work – making a noticeable shift in what I am able to get from meetings and individuals. |
| Tracey – London | The small practical tips and tactics are easy to understand and relatable to our everyday working lives, unlike other professional development learning. |
| Peter – Perth | Well-considered content with lots of interaction and self-reflection, provides a great way to “peel the onion” on our listening |
| Lindsay – Calgary | It is an experience that transformed the concept of “listening” and allowed me to create a better practice. |
| Jodi – Michigan | The tools and advice I have received in this program have changed me into a better listener and communicator. The information, opportunities, time, and money saved from becoming a better listener are invaluable to me. |
| Belinda – Sydney | I have gained a valuable insight into the art of listening, which has gone beyond my expectations. Through daily self-reflection and practice with colleagues, my confidence in utilizing these skills has grown. |
| João – Lisbon | The program is eye-opening, as a person who thought I had better listening skill, I realize there are still a lot to learn and practice. What helped me the most so far include a growing vocabulary of listening; a mindset change of seeing “preparation” as a skill to be developed. |
| Cory – Winnipeg | I have learned so much about listening which contains so many layers which I did not know before: gained some practical tips to use on daily basis; Listening is a practice and skill which requires deliberate preparation and attention to give to. |
| Mark – Auckland | The programme encouraged me to be more aware of my listening and to try new things to further develop my skills. I’m finding it difficult because my listening habits seem quite ingrained, however I’ve found even small insights and changes can make a big difference. The programme has made me realise just how important listening is to so much of what we do. |
| Tiffany – Virginia | I’ve gained greater awareness in my online and in person experiences while communicating with others |
| Jian – Los Angeles | New ways of understanding listening; systemic approach to practice consistently; feel seen and understood from other participants |
| Brendon – Singapore | Improved my presence and active participation while listening in individual or group settings, whether in person, on camera or through different modes of communication. |
Learning is better with cohorts because listening is a contact sport.
| A unique, intimate experience | You won’t be lost in a big class. Each cohort is limited to 12 people, the instruction will be personal, impactful and memorable. |
| Active learning, not passive watching |
This includes multiple live online workshops, meaning you’re learning from Oscar in real-time via Zoom. Our eight weeks together will consist of in-workshop small group discussions and regular practice with other participants to make incremental improvements in your listening techniques. |
| Learn with a cohort of peers | This course brings together a community of people just like you – people who want more out of their careers and are ready to work hard for it. You’ll make new connections that can support you throughout this course and beyond. |
Course Syllabus – What You will learn
01 Assess – Understand your current capability with an extensive self-assessment of your listening awareness and current capabilities. This will form the baseline of the program and will be used at the end of the program to measure your improvement.
You will be assessed in your listening mindset before and during 1:1, group, and video conferences. You will be evaluated across ten dimensions of your listening.
Previous participants assessed their average listening overall improvement across the ten dimensions to be a 38% increase.
02 Understand – The Five Levels of Listening form the foundational language for listening. 96% of Workplace Listeners are between Level I, II & III. The program’s focus is to build a solid and sustainable foundation at these levels.
During this phase of the program, you focus on self-reflection and daily application of the principles in your workplace discussions.
03 Adjust – During this phase of the program, you start to practice techniques in a safe and supportive environment with like-minded workplace professionals. Rather than role-playing, real-practice is the focus. Effective practice of live workplace issues, encourages higher impact outcomes. Most participants surprise themselves with the simple and practice nature of the techniques and how comfortable they are to implement them immediately in their next conversation.
During this time, learning is blended across 1:1, group and video conversations.
04 Re-assess – You will self-assess your progress across the 10 dimensions of listening. You will understand where you have made the largest improvements and ensure that you focus on sustaining them.
Rather than fixate where improvement was limited or marginal, the program looks to embed the areas of most considerable progress.
05 Sustain – To ensure the change is maintained beyond the first 30-days, participants are encouraged to contact fellow course participants. This creates a sense of accountability beyond self. Regular progress checks with fellow participants and Oscar will ensure that momentum is lasting.
Participants will continue to engage with all past participants and connect with the alumni community.
The Monthly Alumni Online Community of Practice (50 minutes) where one Level of Listening is the focus and practice.
Frequently Asked Questions
| What is included with the program? |
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| What if my application isn’t accepted? | To maximize your results, there are only 12 students per class. Not every applicant will be accepted onto the current course. This course is run four times each year. You may consider being notified of the next course. |
| What is the course schedule? | This course brings together a community of people just like you – people who want more out of their careers and are ready to work hard for it. You’ll make new connections that can support you throughout this course and beyond. |
| What is the expected time commitment? | Previous participants reported committing to a range between 15 to 75 minutes each workday over the program. The average commitment was 25 minutes per workday. This excludes to the face to face 50-minute online real-time group practice activities. |
| What if I miss a session? |
Don’t expect just theory and principles. Oscar shares research insights from his tracking of over 34,000 workplace listeners. Oscar believes the evidence is critical, he prides himself on being a pragmatic and commercial listener. Theories are interesting, practical incremental improvements and results are his focus. Expect to walk away from each workshop with tools and resources that you can immediately apply to your day-to-day at work. |
| More Questions | Simply send an email to Oscar@OscarTrimboli.com for any questions about the course. You will receive a response within 48 hours. |
