KF 35 Tech Savvy

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown e …

  Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation. Woolf and Rosen …

The Ultimate Guide for Listening on a Video Conference – Host Edition Part II of III G’day, I’m Oscar Trimboli and this is the Apple award winning podcast, Deep Listening, Impact Beyond Words. Good listeners focus on what’s said and deep listeners noti …

The Ultimate Guide for Listening on a Video Conference – Host Edition Being a Meeting Host is a unique responsibility. You are expected to create an environment where every participant is engaged and contributing throughout the Video Conference. As the Host, you are accountable for maximizing the impact of participants, the agenda, and the meeting outcome while juggling with limited connectivity, fragmented attention spans, and participants who might be holding back what they think because of the meeting format.

One move ahead, how to listen like a chess grandmaster – Scott Sandland Scott Sandlin is the CEO and founder of Cyrano –  a software company that helps corporations and people to listen better. Scott is one of the youngest ever hypnotherapists. Now, he …