L4 - Unsaid

When you are told that “you have cancer,” your mind just goes blank. Vanessa Oshima had this experience when she was diagnosed with breast cancer. Vanessa’s doctor started to systematically go through what she needed to communicate. She had moved on to …

In low context, “No” means no. “Yes” means yes. I say what I mean, and I mean what I say. I get to the point, and I am direct. High-context is less clear. Contextual is not only about what is said but how it is said….the tone, pitch, facial expressions …

Ebohr Figueroa is the principal consultant for Converge International. In this episode, Ebohr and I take a magical tour through modern corporate Australia. He is a world-class moderator who opens a window into modern corporations. He looks at conflict …

Not listening creates a huge cost to the medical system. Dr. Michael Buist is here today, to talk about that cost and the importance of listening in a medical setting. Dr. Michael Buist is a full time academic physician and intensive care specialist. H …

As a young girl, Adaire Petrichor companioned her grandfather during his life-altering experiences with cancer, the treatments that followed and his eventual death. Adaire was profoundly affected when her youngest sister’s life was tragically cut short …