The most comprehensive listening book


Make a start with Deep Listening in your organisation with one of these options or talk to us about how we can customise an event specifically for you. 

Keynote Topics

Deep Listening - Impact beyond words 

Amplify the impact of your whole event by giving your audience the tools to maximise their listening. 

84% of people consider themselves to be above average listeners, this is not reality. Only 2% of people have had any listening training so most people don’t know what good listening looks and sounds like.  

Organisers and audiences say this session maximises the ROI from all speakers at the conference because this keynote engages the whole audience to stop, pause and deeply listen to themselves, each other and the other speakers. 

The session uncovers the myths about what makes a good listener. It provides an overview of the Five Levels of Listening, delivering immediate practical application to help the audience. 

Deep Listening - The leadership issue of the 21st Century 

This keynote spells out the art and science of listening to create an attuned organisation. It equips leaders with the tools to build a whole-organisation approach around listening to customers, employees and markets. 

With three decades of handson executive experience and through his work as an accredited coach supervisor, Oscar spends time listening to some of Australia’s most innovative and inspiring leaders. His deep grasp of the issues and challenges faced by executive teams along with the Deep Listening research creates a powerful evidence-based approach to building organisations that listen. 

This keynote unlocks the Five Levels of ListeningExplained in a way that gives busy executives, managers and employees immediate insights into their own leadership, with tips and tricks they can apply immediately.    

Oscar’s questioning style engages audiences in a powerful way and brings a great sense of depth and connection within a room.   

“We cannot lead anyone farther than we have been ourselves.” John C Maxwell 

Unsaid - The Risk of Not Listening

An unmissable event for those seeking to understand the commercial implications of NOT listening. A powerful session for those willing to explore the commercial consequences of ignoring important signals. 

Too much of listening is devoted to what is being said. Oscar exposes this myth and its massive costs. He challenges audiences to explore much more. The power of listening to the things that are not said, not asked or ignored – the ‘Unsaid’  

Oscar outlines ways to deftly and skilfully surface the undiscussable topics with individuals and groups. His refreshingly honest, real approach fosters a safe and light-hearted approach to redhot conflict zones in teams and organisations.    

This session will help you and your organisation stop wasting money on market research, employee engagement questionnaires and ineffective agendas and meetings. 

The 125/400 Rule - The art and science of listening

Probing into the art and science of listening and the compelling insights revealed in the proprietarDeep Listening Research, this keynote is mind-blowingly rich in new information and practical application.  

“Kind, Challenging and Compassionate.” 

~ Heilan Bolton, Qantas  

For those who like a scientific approach to learning, this keynote covers a range of research insights about the neuroscience of listening.    

Revealing the maths of listening, audiences are guided to explore content, context and meaning as cues in dialogue. Well suited to an analytical audience, this session provides plenty of in-depth content with a vast amount of exciting new information, connected with a series of real-life stories, which can be applied immediately.   

Audiences are attracted to the deep information offered in this session but walk away with the added surprise element of self-awareness as well as practical techniques they can apply in the next break.  

The Brief - How to listen to your clients and prospects

Not listening to the brief is very costly mistake. This session is a must-hear for sales and marketing professionals, professional services leaders, advertising agencies, lawyers and accountants who want to know what the research says about how to understand what the customer really wants.  

“No nonsense, challenging and insightful” ~ Paul Ives, AstraZeneca   

Drawing on Oscar’s 30+ years in senior corporate marketing and customer strategy roles, this session unveils the pitfalls behind not listening to a brief. He outlines five common mistakes that people make when taking a brief and how Deep Listening theory can radically change the brief into a continuous briefing process.   

The audience is guided through a fun and challenging process of self-awareness, giving a memorable moment of reflection and some tools to facilitate a five-star briefing process by better understanding what’s being said. More importantlythis session provides the tools to understand the importance of what is not being said – the Unsaid – the costliest part of the briefing process for the client as well as for you.   

Uncovering the layers of rational and emotional motivation, this session provides a masterclass in the art of Deep Listening for high impact with your clients and prospects. 

Deep Listening – The unfair advantage

This keynote offers an opportunity to gain access to Deep Listening skills for a fast track to success.  

Ideally suited to motivated professionals who are looking to maximise their career success. Not for the faint hearted, this session challenges common perceptions on how to succeed and turns mainstream motivational theory on its head.    

Exploring Deep Listening as a tool for all career opportunities and challenges – job interviews, managing-up, team collaboration and networking – this session leaves audiences with tangible and practical strategies for immediate success. It looks at the DNA of a successful team player and gives lifelong skills to build a successful career.  

For your Deep Listening keynote or event booking, email us at 

What others say….

Often described as ‘changing the state of the room’, Oscar brings a presence to his events that sets the tone and creates a wonderful atmosphere that lights the room with warmth and reflectiveness.  

“If you want to do an event that has people more curious, more empathetic, more attuned to the deeper messages and not just rushing from superficial quick tips but really asking the deep questions, bring Oscar into the mix. 

~ Dr. Jason Fox 

 “It’s a rare skill to hold the attention of our whole organisation after a full day of training. Oscar captivated, educated and challenged us.” 

~ Robin Tang, Brother Australia Limited 

 Oscar gave us the ammunition of deep listening to take back into the workplace. Oscar provides inspiration, clarity and definitely an element of difference.”  

~ Debbie Ireland, Managing Director, ShareThePoint Ltd. 


“Oscar was thoroughly entertaining and engaging. We were engrossed and left feeling illuminated with a whole new level of awareness for us and our customers.”  

~ Eileen Puse, Qualtrics Asia Pacific & Japan