Creator of the Apple award-winning podcast
Deep Listening,
Oscar Trimboli
offers his research-backed keynotes, workshops and programs to organisations who want to take their performance to the next level.
To find out more about Deep Listening keynotes, workshops and programs
What’s the cost of NOT listening?
Communication isn’t just about what you say, it is 50% speaking and 50% listening. Most programs about effective communication focus on speaking with influence and leading change by setting a compelling vision, yet over 93% of change initiatives fail. There is a missing ingredient – leaders who listen.
Only 2% of leaders have ever received any training on how to listen.
However, leaders typically spend 64% to 83% of their day listening. The more senior your role, the more critical listening is to your career progress.
If communication is 50% speaking and 50% listening, why is listening NEVER taught in leadership training programs?
It’s like teaching a leader to run with only their right leg. It’s unbalanced and it’s exhausting running around in circles frustrated that you have made no progress.
Through keynotes, workshops and organisational programs that leverage the Deep Listening research, you and your teams will have the tools for ongoing, sustained listening success.
- Increase profitability by minimising duplicate costs and effort caused by confusion and conflict
- Dramatically reduce project costs by asking the right questions upfront
- Attract and retain employees by listening to what they have to say as well as the unsaid
- Mitigate negative publicity in the media
- Get ahead of the competition by serving customers better
- Anticipate rather than react to the regulators in your industry
The Five Levels of Listening
At the core of Deep Listening is the concept of the Five Levels of Listening. These five levels describe the hierarchy of listening. Each level is foundational. You need to be proficient at the previous level to effectively more to the next level.
The Four Villains of Listening
There are four villains when it comes to poor listening.
Any one of the villains can be at play for anyone at any time. Listening is situational and relational, meaning we listen
differently in different contexts and scenarios. For instance, you will listen differently to a customer compared to your peers. You will listen differently to people in the finance department compared to the legal team.
Think about the last conversation you had? Did one or more of the villains show up for you?
What others say
Featured Podcast Episodes
Listen to the Apple Award Winning Deep Listening Podcast
Podcast Episode 108: The Assumptions That Stop Us From Listening Well with Dave Stachowiak
An Interview with Dave Stachowiak - Coaching for leaders podcast about The Assumptions That Stop Us From Listening Well In this discussion, we cover 1. Tuning your listening 2. Noticing your attention 3. The role of questions
Podcast Episode 107: Listening to you – a summary of your survey feedback and actions
Listening to you - a summary of your survey feedback and actions More Q&A episodes Shorter episodes Live episodes Actions Once a month continue with expert listener interviews Once a month your questions answered
Podcast Episode 106: The sophisticated and paradoxical power of deciding if and when to listen
When NOT to Listen Oscar Trimboli: The sophisticated and paradoxical power of deciding if and when to listen. G'day, It's Oscar, and today we have a question from a Deep Listening Ambassador in Japan. Shaney: Hi Oscar. This is Shaney from Tsukuba Ibaraki, Japan, and...
Podcast Episode 105: the importance of noticing when to listen for difference, not for the familiar – Aubrey Blanche
This is the Apple award-winning podcast, Deep Listening: Impact beyond words. Good listeners focus on what's said, and deep listeners notice what's not said. Each episode is designed to help you learn from hundreds of the world's most diverse workplace listening...