Enjoy the range of resources available for you to deepen your listening. We’re available to help guide you on your listening journey and to recommend the best content for you.
The Five Myths of Listening
Do you think you know what it takes to listen effectively? Discover the most common myths about listening and learn new skills to become a deep listener.
Uncover the foundations of Deep Listening and learn how to create an impact beyond words.
Villains of Listening Research
Think of the worst listener you know. Think of the last time you spoke to them. Now think of them through the perspective of the Four Villains of Listening.
In this download you can uncover the insights from new research revealing the key barriers to listening and tips to help overcome these challenges before, during and after the conversation.
Villains of Listening Quiz
This complementary listening quiz is backed by research to help you uncover your listening villain then offer tips on how you can address your blindspots that may be holding back your listening.
Take the 90 Day Deep Listening Challenge
Are you ready to take the 90 day listening challenge? In this complementary challenge, each week for 13 weeks you will receive tips, techniques and exercises to improve your listening.
Featured Podcast Episodes
Listen to the Apple Award Winning Deep Listening Podcast
This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly's discussion with Cindy Yu on The Spectator's Chinese Whisper Podcast. Key takeaways:...
Active listening isn’t enough. It’s time for Adaptive Listening Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace....
Podcast Episode 121: the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown
Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown emphasizes the...