Best Selling

how to listen – discover the hidden key to better communication – the most comprehensive book about listening in the workplace is the third book in a series on listening. It was created not by writing but by listening to over 2,500 people via one-on-one and group interviews and 28,000 workplace listeners via ongoing research.

This book took shape based on their feedback on the title, structure, themes, chapters, stories and statistics.

The visual edition

Some People listen first with their ears and then with their eyes.

Visual listeners notice what they see before they hear.

Pages 116 and 117 of the book, two images scribed by two people listening on two continents simultaneously, showcased the power of visuals.

There was so much feedback from readers about the power of the visuals that we decided to bring the book to life in a series of images – one for each of the eight chapters.

The visual edition distils 288 pages and over 45,000 words into compelling and memorable visual representations of the critical concepts in the book.