How to listen discover the hidden key to better communication
If you want to be heard, you need to know how to listen.​
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It’s about what you hear, how you react and respond.​
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In short: it’s about how you listen.​
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And despite the fact that leaders typically spend upwards of eighty percent of their day listening, only two percent of them have ever had training in how to listen effectively.​
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At a time when we are more technologically linked than ever, our conversations have never been more fractured and disconnected—because most don’t know how to truly listen.​
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Resources
The Apple-award-winning podcast
Learn from hundreds of the world’s most diverse workplace listeners, including deaf and foreign language interpreters, air-traffic controllers, judges, journalists, hostage negotiators, deaf and blind leaders, musicians, and language experts.
90-day listening challenge
one email each week to help you to practice and sustain your listening, including:
- Creating the right space to listen to yourself first, before you try to listen to anyone else
- Understanding and using the 125/400 Rule and 125/900 Rule to facilitate powerful dialogue
- Shortening meetings, conversations, briefings, and consultations
- Using the 5 Levels of Listening to maximize the impact of everyday conversations
Listening Quiz
The Deep Listening Quiz will help you identify your Listening Villains and provide you with a clear understanding of your number one listening barrier. It takes around 7 minutes to complete.
The quiz is designed to explore your listening in the workplace – in organizational and business situations from the perspective of the English language.
When you complete the assessment, you will discover your Primary Listening Villain
Consider This:
- Everyone can see in color, yet we all listen in monochrome.
- You spend 55% of your day listening, yet only 2% of people know how to listen.
- The Cost of Not Listening is confusion, conflict, and chaos.
Additional resources
You can access is a 5-page personalized Deep Listening Report. In this report, you will learn about
- When you apply the recommendations from this report, you will gain 1 hour a week back in your schedule
- A detailed explanation of your primary and secondary listening barriers based on your quiz results.
- Three tailored tips to improve your primary listening barrier
- One additional tip to make progress on your secondary listening barrier
- Access to the Deep Listening Ambassadors Community, a monthly webinar where you can practice your workplace listening with like-minded professionals
Teams and Organizations
If you are a leader of a team, teams, departments, or organizations, you can create a range of cohort-specific listening quiz codes to generate aggregated insights across
- Teams
- Departments
- Locations
- Countries
Deep Listening Ambassadors Community
The purpose of the Ambassadors Community is to create 100 million Deep Listeners in the world. The community meets regularly across three time zones to practice:
- Being a listening role model in your community, rather than a perfect listener
- Creating a connection with workplace professionals in different industries, professions, countries, and cultures
- Being better than the last conversation
The Ultimate Guide to Listening in a Video Conference
Being a meeting host is a unique responsibility. You are expected to create an environment where every participant is engaged and contributing throughout the video conference.
Deep Listening
A pocket-sized book to improve your workplace listening
Deep Listening practice cards
These cards will help individuals and teams learn to listen in three ways: individually, in pairs, or in groups.
Deep Listening: Impact Beyond words – Paperback book & Practice cards
Deep Listening Masterclass Program
For leaders in the workplace who are stuck in back-to-back meetings and are trying to figure out how to get time back in their schedule. Deconstruct how to listen in the eight meetings:
- Planning
- Team
- Performance reviews
- Progress meetings
- Professional development
- Pudget-setting
- Restructuring,
- and Employee engagement.