Best Selling
how to listen – paperback version – author signed plus print visual version plus deep listening book and cards plus The Ultimate Guide for Listening on a Zoom Video Conference – Host Version – Digital Edition Only
AUD $109.99
Multiple Award Winning Book
how to listen – discover the hidden key to better communication – the most comprehensive book about listening in the workplace is the third book in a series on listening. It was created not by writing but by listening to over 2,500 people via one-on-one and group interviews and 28,000 workplace listeners via ongoing research.
This book took shape based on their feedback on the title, structure, themes, chapters, stories and statistics.
The visual edition
Some People listen first with their ears and then with their eyes.
Visual listeners notice what they see before they hear.
Pages 116 and 117 of the book, two images scribed by two people listening on two continents simultaneously, showcased the power of visuals.
There was so much feedback from readers about the power of the visuals that we decided to bring the book to life in a series of images – one for each of the eight chapters.
The visual edition distils 288 pages and over 45,000 words into compelling and memorable visual representations of the critical concepts in the book.
The Ultimate Guide for Listening on a Zoom Video Conference – Host Version – Digital Edition Only
Being a Meeting Host is a unique responsibility. You are expected to create an environment where every participant is engaged and contributing throughout the Video Conference.
As the Host, you are accountable for maximizing the impact of participants, the agenda, and the meeting outcome while juggling with limited connectivity, fragmented attention spans, and participants who might be holding back what they think because of the meeting format.
If your video meetings are
- disjointed
- disengaged
- full of debate, with limited decisions and action
- repetitive
- run over time
Over 100 pages, the guide provides specific tips and techniques
Preview the Guide
Preview the Ultimate Guide to Listening in a Video Conference
The Ultimate Guide to Listening in a Video Conference is a comprehensive outline for three meeting formats
- 2 to 3 people – intimate meetings
- 3 to 10 people – interactive meetings
- 20 + people – broadcast meetings
Topics include
- The science of listening and video conferencing including the 5 elements of video fatigue.
- The opportunity created by video conferencing
- The Five Levels of Listening in a video environment
- How to effectively navigate the three dimensions of video conference listening – the host, participants and the outcome
- Techniques to reset the attention of the participants including proven tips and techniques for maintaining the energy, and decision making capacity of the participants.
What an amazing resource! The Guide focuses on practical ways that a Host can increase the effectiveness and impact of Zoom meetings. I like the list of questions that a host can use to increase engagement, especially the specificity of timing in the meeting flow. Kevin – Georgia
More than a guide to listening – It covers the full cycle of meeting planning, execution, and follow-up. It is not only beneficial for online meetings via Zoom, but it is also for offline meetings. Rachel – Shanghai
This is fantastic! Great information, very useful for my work. Everything you wanted to know about listening during Zoom meetings (and things you didn’t even know you need to know). Barbara – New Jersey
Wow! Truly – this is an exceptional guide with SO MUCH insight, not just on how to listen and be an effective Zoom host, even how to use Zoom as a listening tool. It’s insightful, practical, incredibly tactical, and easy to understand. Everything a guide should be…and then some! – Lindsay – Calgary
This guide gives me ways to listen and aids group members by creating an environment to listen to each other. Brendon – Singapore
It is a very comprehensive guide. The ‘Cost of Not Listening’ highlights virtual meetings’ toll and why we need to be more conscious. Craig – Tokyo
This guide has provided me an insight and details to have a more successful and engaging environment pre-during-post a video conference. The details provided to help guide you through a Zoom video conference are like none I have seen before. George – Sydney
Comprehensive, useful, and thought-provoking.I liked the differences in how to do breakouts if the people know each other or not. Jeff – Minneapolis
This guide offers insight and frameworks about how (Zoom) hosts can listen in the digital space, regardless of audience size, and why that is so important for the future of work. Natasha – San Antonio
PLEASE NOTE
- Australian customers will be charged GST.
- Due to the virtual and downloadable nature of our products we cannot offer refunds.
- The Ultimate Guide to Listening in a Video Conference are limited to 3 downloads.