Marketing

Today I’ll explore before, during, and after a workshop. This is a workshop I had with Sophie, who you’ll hear from shortly and her peers. Then we did the same workshop with Sophie’s team. People regularly say, “Oscar, how can you listen after the conv …

Which of the listening villains are you? Once you know, you can’t forget it. 86% of people think they are an above-average listener. So rather than thinking about how to listen better, it can be more helpful to notice what bad listening looks like. Mee …

When you are told that “you have cancer,” your mind just goes blank. Vanessa Oshima had this experience when she was diagnosed with breast cancer. Vanessa’s doctor started to systematically go through what she needed to communicate. She had moved on to …