Organisations

Active listening isn’t enough. It’s time for Adaptive Listening Nicole Lowenbraun and Maegan Stephens, authors of the book “Adaptive Listening: How to Cultivate Trust and Traction at Work,” explain the impact of adapting your listening in the a corpora …

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown e …

  Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation. Woolf and Rosen …

Matt Abrahams is a leading expert in the field of communications. He’s a lecturer in organizational behavior at Stanford University’s Graduate School of Business. He teaches a very popular class in strategic communication and effective virtual presenti …

Today I’ll explore before, during, and after a workshop. This is a workshop I had with Sophie, who you’ll hear from shortly and her peers. Then we did the same workshop with Sophie’s team. People regularly say, “Oscar, how can you listen after the conv …