KF 20 Interpersonal Savvy

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown e …

Dr. Krishna Naineni works as a general practitioner in England. He’s a member of the Royal College of General Practitioners and is a faculty at Brighton and Sussex Medical School. He’s passionate about listening education, research, and practice. He’s …

I am delighted to introduce Christopher Mills, a psychotherapist, a family consultant, a supervisor, and a trainer. Christopher began his work alongside family lawyers, helping them to develop skills to help them collaborate across divorce teams. In 20 …

How To Listen in deadly situations with curiosity – Peter Scott Retired Naval Commander Peter Scott has 35 years’ experience in leading specialist teams in complex and demanding underwater environments. Joining the Navy as a 17-year-old midshipman, he …

Westpoint Military Academy is the United States oldest continuously occupied military post since 1778. Today it’s home to over 5,000 personnel and has the responsibility for training the next generation of military leaders in the United States. Natasha …