KF 05 Business Insight

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown e …

Bryan Adams is the CEO and founder of Ph.Creative, recognized as one of the leading employer brand agencies in the world with clients such as Apple, American Airlines, , and Blizzard Entertainment. Bryan is author of Give & Get Employer Branding: R …

In this episode of Deep Listening – Impact beyond words, we listen to Jenni Field, an international business communications strategist. Jenni helps organisations to get teams to work together better and review how operations can work more effectively. …

Dr Alison J. Barker is a neuroscientist from Max-Delbrück Center for Molecular Medicine in Berlin. Dr Barker teaches us about the importance of listening with patience over her multi-year study into language and dialects. During this discussion, Dr Bar …

How do employee surveys get in the way of listening? How do you listen in face-to-face situations and at scale, to hundreds or thousands of employees? Oscar speaks with Geoff Ho, a renowned director and behavioural scientist. Geoff has worked in Google …