Strategic

This episode delves into the critical role of listening, particularly in the context of debates and the competitive advantage provided to participants. Sasan Kisravi explains the significance of preparation in debate, especially when preparing both sid …

The importance of listening at Level II – listening to the content, which is three-dimensional hear, see, and sense Noticing nonverbal cues and their congruence with their words is a vital skill toward becoming a deeper listener. While these cues can b …

This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly’s discussion with Cindy Yu on The Spectator’s Chinese Whisper Podcast …

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown e …

Matt Abrahams is a leading expert in the field of communications. He’s a lecturer in organizational behavior at Stanford University’s Graduate School of Business. He teaches a very popular class in strategic communication and effective virtual presenti …