Context

How do employee surveys get in the way of listening? How do you listen in face-to-face situations and at scale, to hundreds or thousands of employees? Oscar speaks with Geoff Ho, a renowned director and behavioural scientist. Geoff has worked in Google …

How do you create and sustain a good listening habit? James Clear is a world-leading thinker and New York Times Bestselling author in the field of habits and behaviour change. 10 million people per year visit James Clear’s website and newsletters, and …

Imagine if you had spent your life studying the silent messages you see when somebody is speaking. Susan Constantine is a world authority on interpreting body language and detecting deception. Susan has worked with the US department of defence, federal …

Listening for the context is Level Three listening. Context is all about the backstory. It can be the difference between a productive conversation and a frustrating, circular discussion that goes nowhere. Deep Listening is three dimensional: your conte …

Listening to the content is Level Two listening. But it’s more than just the words being said. It’s important to understand that what you hear, see and sense together make up listening for the content. Only 2% of us have been taught how to listen, but …